After very speedy delivery, and quick and helpful response from customer service, we were thrilled to receive our first juggling hat which was much better quality than imagined! Now the hard work begins....
not for me
Review by Jazz,
I bought the tumbler juggling hat having used a Nils hat previously. Although the tumbler looked good, I found that the shape wasnt correct for rolling. The hat is too deep, and thematerial inside was quite slippy which made it difficult to grip. Also the brim is a funny shape which made it difficult to grab.The top did not compress which meant it was impossible to do the can opener, and finger spins. I will be returning this hat and ordering the Nils hat, which is what I have used prevìously.
As a hat juggler myself, I find that any new hat will take some wearing in and may need a slight adjustment in technique; especially if you are switching styles or from a much loved/worn older model.
I accept that Tumbler may feel slightly different to a Nils, but disagree with the idea that it is any less capable. We know first hand, after extensive testing, that the Tumbler will happily do can opener, tumbles, finger spins and all manner of body rolls. Don't just take our word for it - have a look at Paddy's video and see just what can be done with a Tumbler (or five).
Firetoys have the most helpful staff to speak to. I called Firetoys and the chap talked me through the right weight, stick material, bearings or not and price range that we would need to look at. The diabolos are perfectly right for our children and I really appreciate the help choosing. I would definitely use Firetoys again and highly recommend.
I'm totally satisfied about the item I received and about how the delivery has been handled. The parcel has been properly delivered in a few days. Thanks a lot.
Both items received are excellent and the helpful phone call and following service were second to none. Many thanks!
It came exactly as described, promptly and without excess packaging. Really accurately described! I'm really excited to play with my new toy and exceptionally pleased with the buying and delivery process. Thank you Firetoys for a great purchase experience!!
Your customer service is outstanding, as always. This is why I shop through you and always have done, despite (occasionally) being informed of cheaper outlets, I could never expect the same quality of service from them.
Everything I had hoped for and more! I will definitely buy from you guys again as soon as I get better at juggling. Thanks!
Having experienced this level of customer care for which I am very grateful, I can confidently recommend Firetoys to my colleagues and friends. Many thanks
Amazing and friendly customer service and beautiful great quality equipment. Bought a couple of hoops from here and both are great - when I had a very unlikely issue it was solved straight away
I would definitely recommend Firetoys to anyone and they'll have in me a future customer because of their good will and customer support! Thank you!
Loving your range, and thank you for such a speedy call about my flowlight dilemma!! Got 'em ordered, in the end...good vibrations from your customer service, completely satisfied!
Sick one, boys. Cheers. Super quick delivery and just in time to give to my fella on his birthday. Heartily impressed, will be in touch again without a doubt.
I'm really pleased with my order! It was a fast delivery and my new items are of great quality, very nicely made. I will remain a loyal customer of Firetoys!
We just received our second order from you and are delighted! You got [it] here so fast! Thank you, thank you, thank you! The quality of your juggling materials has been superb! We are thrilled.