We use the latest security measures to protect your details when you shop with us. We use TLS 1.2 software to encrypt your credit or debit card information when you place an order and then pass the encrypted details directly to our processing bank (Paypal Business processing).
Only the processing bank can decrypt the card details and once the transaction is processed the data is securely deleted by the bank.
Your card data is never stored on our servers or at our premises!
Firetoys does not store your card details. No member of staff at Firetoys can ever obtain any card information from an order and no computers or servers belonging to Firetoys contain any customer card information.
After you click on the Checkout button, all pages on our website are secured. This is indicated by the web address changing from "http://" to "https://" and a "padlock" symbol (or key) in the bottom right-hand status bar of your web browser.
If you have any questions, please feel free to contact us.
Firetoys have the most helpful staff to speak to. I called Firetoys and the chap talked me through the right weight, stick material, bearings or not and price range that we would need to look at. The diabolos are perfectly right for our children and I really appreciate the help choosing. I would definitely use Firetoys again and highly recommend.
I'm totally satisfied about the item I received and about how the delivery has been handled. The parcel has been properly delivered in a few days. Thanks a lot.
Both items received are excellent and the helpful phone call and following service were second to none. Many thanks!
It came exactly as described, promptly and without excess packaging. Really accurately described! I'm really excited to play with my new toy and exceptionally pleased with the buying and delivery process. Thank you Firetoys for a great purchase experience!!
Your customer service is outstanding, as always. This is why I shop through you and always have done, despite (occasionally) being informed of cheaper outlets, I could never expect the same quality of service from them.
Everything I had hoped for and more! I will definitely buy from you guys again as soon as I get better at juggling. Thanks!
Having experienced this level of customer care for which I am very grateful, I can confidently recommend Firetoys to my colleagues and friends. Many thanks
Amazing and friendly customer service and beautiful great quality equipment. Bought a couple of hoops from here and both are great - when I had a very unlikely issue it was solved straight away
I would definitely recommend Firetoys to anyone and they'll have in me a future customer because of their good will and customer support! Thank you!
Loving your range, and thank you for such a speedy call about my flowlight dilemma!! Got 'em ordered, in the end...good vibrations from your customer service, completely satisfied!
Sick one, boys. Cheers. Super quick delivery and just in time to give to my fella on his birthday. Heartily impressed, will be in touch again without a doubt.
I'm really pleased with my order! It was a fast delivery and my new items are of great quality, very nicely made. I will remain a loyal customer of Firetoys!
We just received our second order from you and are delighted! You got [it] here so fast! Thank you, thank you, thank you! The quality of your juggling materials has been superb! We are thrilled.